Shipping Policy

Shipping Policy

This Shipping Policy applies to all orders placed through this website.

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1. Shipping Origin

All orders are processed and shipped from Belgium.

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2. Processing Times

Orders are typically processed within 2–5 business days.

• Original artworks may require additional preparation time due to packaging requirements

• Fine art prints may be printed on demand and can take slightly longer before dispatch

You will receive a confirmation email once your order has been shipped.

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3. Shipping Methods and Delivery Times

Shipping options and estimated delivery times are provided at checkout.

Estimated delivery times:

• Belgium: 1–3 business days

• European Union: 3–10 business days

• International (outside EU): 7–21 business days

Please note that these are estimates and not guaranteed delivery times.

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4. Shipping Costs

Shipping costs are calculated at checkout based on the destination, package size, and weight.

Any applicable taxes are included where required under EU regulations.

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5. Customs, Duties, and Taxes (Non-EU Orders)

Orders shipped outside the European Union may be subject to customs duties, import taxes, or handling fees.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

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6. Tracking

Where available, tracking information will be provided once your order has been dispatched.

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7. Packaging

All artworks are carefully packaged to ensure safe delivery:

• Original artworks are securely protected using appropriate materials

• Prints are shipped flat or in protective tubes depending on size

Efforts are made to use sustainable packaging where possible.

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8. Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact me as soon as possible.

• Damaged items must be reported within 48 hours of delivery

• Please include photos of the packaging and the item

I will work with you to resolve the issue.

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9. Incorrect Address

Please ensure that your shipping address is correct at checkout.

I am not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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10. Returns and Shipping Costs

For information about returns, refunds, and the right of withdrawal, please refer to the Terms and Conditions.

Unless the item is faulty or incorrect, return shipping costs are the responsibility of the customer.

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11. Contact

If you have any questions about shipping, feel free to get in touch:

Email: info@babydragonstudio.com

Last updated: 04/29/2026